General Information

What is BarkHaven?

BarkHaven is a dog-friendly establishment where dogs can socialize, play, and have fun in designated off-leash areas.

Who can enter BarkHaven?

Only registered dogs with a valid day pass or membership are allowed. Humans accompanying the dogs must be at least 18. Children must be accompanied by an adult.

Do humans need to pay an entrance fee?

No, humans enter for free, but their dogs must have a valid registration and day pass or membership.

Do I need to sign a waiver?

A waiver is included in your day pass or membership application. At this time, humans without dogs do not need to sign a waiver.

Registration and Requirements

How can I register my dog at BarkHaven?

You can pre-register your dog ahead of your visit. On our website, choose whether you'd like a day pass, annual, or monthly membership, and follow the instructions to complete your dog's profile and upload their vaccination records. While you can sign up in-person, please note you will experience higher wait times at host stand on weekends, delaying your entry. Day Passes will always be paid upon arrival.

What vaccinations are required for my dog?

Dogs must be current on DHPP, Bordetella, and Rabies vaccinations. Please upload vaccination records before your first visit.

Is spaying or neutering required?

Yes, dogs older than 12 months must be spayed or neutered.

Do I need to have my QR code for monthly or annual membership?

Yes, please have your QR code ready to be scanned at our host stand upon arrival. It can be saved in your Apple or Google wallet for easy access!

Visiting BarkHaven

What are the check-in procedures?

Upon arrival, check-in is required. Please keep your dog on a leash and be mindful of gates when entering and exiting. If you are a member, please have your QR code ready to scan.

Can I leave my dog unattended?

Please monitor your dog at all times. Do not leave the premises without your dog. Pack Leaders are always keeping an eye on play. If you need to step out of eyesight for a moment, let a Pack Leader know.

Are there areas where dogs must be on a leash?

Yes, dogs must be kept on a leash in designated areas, including the check-in lobby, inside, and on the patios. Once inside the general yard or front garden, dogs can be off-leash.

What should I do if my dog has an accident?

Please clean up after your dog using the provided poop bags, trash cans, and hoses to maintain a sanitary environment.

Are there Off-Leash areas for Small dogs?

Yes, we are pleased to offer the front garden & firepit area for Small and/or Gentle dogs. Small dogs are still permitted in the general off-leash area.

Are children allowed at BarkHaven?

BarkHaven is family-friendly. However, with safety in mind, children under 12 are not permitted in the off-leash areas.

What happens if my drink gets spilled in the dog run or beer garden?

We encourage all guests to be mindful of their beverages when entering the dog run or beer garden and utilize the numerous tables and barrels. While we understand that accidents happen, we are unable to provide complimentary replacements for spilled drinks. Thanks for your understanding and for helping us keep the space fun and safe for everyone.

Behavior and Safety

How should I manage my dog's barking?

Ensure your dog's barking is controlled to maintain a harmonious environment. Pack Leaders may assist in managing excessive barking.

What happens if my dog shows signs of aggression?

If your dog displays signs of aggression, such as excessive barking or dominance, you may be asked to leash your dog or move to a quiet area for a time-out.

Is there a policy for aggressive dogs?

Aggressive or unsocialized dogs may not be suitable for BarkHaven. If your dog causes bodily injury to another dog, your membership may be revoked, and no refund will be provided.

Equipment and Amenities

What type of leashes and collars are allowed?

Please refrain from using retractable leashes or choke, prong, electric, or pinch collars. Please speak to a manager if you need special exemption for your dog. Collars with tags are encouraged.

Can I bring my own toys or treats?

No outside toys or treats are allowed in the off-leash play area, with the exception of small training treats. BarkHaven is happy to offer a menu for dogs, including ice cream, pupcakes, and meals of meat & vegetables, available for purchase on-site.

Are food and drinks available?

Yes, we have a wonderful restaurant onsite. We offer a gourmet coffee menu, local beers, craft cocktails, wine and more. Please refrain from bringing outside human food or drink.

How do I book a birthday party for my dog?

We offer several birthday party packages for your pup's special day, that can include sweet treats like cookies, cakes, cakepops and cupcakes – for both humans and dogs! Packages also include banners, party hats, and decorations. Please email events@barkhaven.com or visit our events page on the website.

Liability and Responsibilities

Who is responsible for my dog's actions?

You are solely responsible for your dog's behavior, any damages caused, and assume all liability for any harm to other dogs, humans, or property.

Can I bring multiple dogs?

You may bring up to two dogs per person. If you'd like to bring more, please accompany them with another human friend.

These FAQs provide a comprehensive overview of BarkHaven's rules and guidelines. For any further inquiries, please contact us directly.